Our areas of expertise


Qualacs provides support for all your quality procedures, offering a comprehensive service package based on its four core areas of expertise.

We can help you with overall quality management and in particular in the following four core areas of expertise:




        - Quality support and R&D

         We offer to assist you with the development of your company and to outsource part or all of your quality/R&D activities depending on your needs and your budget. We support and guide you in your projects and give you advice on improving your quality system, whatever standard you choose (ISO 9001, ISO 22000, IFS, BRC, sector-specific self-monitoring guides, Smileys, retailers’ specifications, etc.).

         - Auditing and monitoring

         We carry out various audits for you, including internal audits, suppliers audits or dry-run certification audits. We also undertake diagnostic audits to take stock of your situation and suggest ways of improving so as to attain pre-defined objectives. What’s more, we can supplement these audits with mystery visits (mystery shopping) aimed at assessing the quality of the services provided, in addition to product quality, and suggesting and recommending means of improvement.

         - Analysis, laboratory work

We define and draw up an annual analysis self-monitoring plan. We take samples on site in order to carry out bacteriological/chemical/nutritional analyses in accredited and approved laboratories.

For example: new product validation, new process validation, nutritional labelling, search for contaminants in raw materials and finished products, mains water inspections, validation of cleaning and disinfection operations, nutritional and health claims, consumer studies, sensory analyses. We help you interpret results and define corrective actions/improvements.


         - Training and supervision

         We train your staff using cases taken from your company.

These courses may be general or adapted specifically to your needs, for instance to make improvements as regards non-conformities noted during internal or external audits.

The training modules, which are Walloon Region-approved in the context of training cheque mechanisms, are as varied as your needs: hygiene, food safety, HACCP, quality management, crisis management, sampling techniques, sensory analysis techniques and much more.